Watch episodes of Tiny Chats, view Forms Camp sessions, view guidelines for understanding your audience being clear and concise, and testing your content.
- Watch a series of nine engaging, one-hour interactive webinars that teach individuals how to improve court forms in Forms Camp.
- Session 1: Using design to improve court forms with Margaret Hagan
- Session 2: Using plain language writing to improve court forms with Rochelle Klempner
- Session 3: Accommodating litigants with limited English proficiency, low literacy and people with disabilities
- Session 4: User Testing - If you love your forms, let them go
- Session 5: Forms Review and Revision
- Session 6: Document Assembly and Form Automation with Quinten Steenhuis
- View the Plain Language Glossary, by Rochelle Klempner of the New York State Unified Court System, which provides a list of complex words to substitute with simple ones.
- Tiny Chat 39: Plain Language -- Rochelle Klempner from the New York Unified Court System joins Zach and Danielle to explain how courts can harness the power of plain language to better inform court users. Using plain language saves courts and patrons time and money, improves public confidence and trust, increases court efficiency and operations, and provides greater understanding and access to justice.
- Tiny Chat 2: Clear Communication -- Danielle Hirsch and Zach Zarnow offer five tips for courts to keep in mind when crafting a communication strategy around COVID-19. They also look at some concrete examples of courts communicating well and fail at solving a Rubik's cube.
This article shows how courts can, and have, moved towards adding clarity for the non-legally trained.