Within the Case Management System (CMS) ecosystem, the Workflow/Orchestration component automates the execution of business processes, ensuring that tasks are completed in the correct order and within the specified timelines.
- Process Automation
- Automates repetitive and time-consuming tasks such as routing documents, generating notifications and assigning tasks to court staff.
- Case Routing and Task Management
- Routes cases through the appropriate workflow steps, ensuring that each case receives the necessary attention and follows correct procedures.
- Data Flow Management
- Facilitates the flow of data between different components and maintains data integrity and consistency across the components.
- Procedural Compliance
- Enforces compliance with established legal procedures and protocols, ensuring that all cases are handled in a consistent and compliant manner.
- Visibility and Tracking
- Provides visibility into the status of each case, allowing users to track progress, identify bottlenecks, and make informed decisions as well as generating reports and analytics that provide insights into overall system performance.
- Integration with Other Systems
- Integrate with other systems within the CMS ecosystem as well as outside entities.