Definitions: Ratings of court employees accessing the quality of the work environment and relations between staff and management.
Purpose: Commited and loyal employees have a direct impact on a court's performance. This measure is a powerful tool for surveying employee opinion on whether staff have materials, motivation, direction, sense of mission, and commitment to do quality work. Knowing how employees perceive the workplace is essential to facilitate organizational development and change, evaluate teamwork and management style, enhance job satisfaction, and thus, improve service to the court's constituents.